Privacy Policy

Welcome to (Domain name). This Privacy Policy describes the policies and procedures of (Domain name) (“(Domain name)”, “we” or “us”) for the collection, use, security and disclosure of personal information about you. It also describes your choices regarding use, access, deletion, and correction of your personal information.


This Privacy Policy explains how (Domain name) treats the personal information it gathers when you use or access (the “Site”) or the services, features, content or applications offered by (Domain name) (collectively with the Site, the “Services”), or when you view or interact with a (Domain name) link (either our links or one of our branded domains). This Privacy Policy also covers (Domain name)’s treatment of any information about you that (Domain name)’s customers share with (Domain name).

This Privacy Policy does not apply to the practices of other businesses that (Domain name) does not own or control, including other companies’ websites, services and applications (“Third Party Services”) that you can access through the Services or to individuals that (Domain name) does not manage or employ. We cannot take responsibility for the content or privacy policies of Third Party Services. We encourage you to review the privacy policies of any Third Party Services you access or use.

Information We Collect

(Domain name) may collect personal information about you from the following sources, as described in this Privacy Policy, when you

  1. Register for the Site and the Services, through your user account with (Domain name), including registering through a third-party social networking service (your “Account”)
  2. Use the Services, or
  3. View or interact with a (Domain name) link (either our (Domain name) links or one of our branded domains) on a third-party website.

We collect the following types of information from you, some of which might be considered personal information under applicable law.

When You Register for a (Domain name) Account

When you create an Account, we may collect personal information from you, such as your name, phone number, company name, industry, job title, company size, email address, and sign-in information. If you create an Account using your login information from a third-party account, such as Google, Facebook, Apple, or Twitter, we will access and collect the personal information about you that the third-party account provides (which is based on your privacy settings with the third-party account), so that you can log into your Account with us. We use your contact information to send you information about our Services and communicate with you about your Account, your activities on our Site and Services and policy changes. You may unsubscribe from receiving certain types of these messages through your Account settings, although (Domain name) reserves the right to contact you when we believe it is necessary, such as for administrative and account management purposes.

When You Create a (Domain name) Link

One feature of the Services is the ability to create shortened uniform resource locators (URLs) of websites “(Domain name) Links”. Users can create (Domain name) Links without registering for an account. When you create a (Domain name) Link, (Domain name) collects and stores both the original URL and the shortened URL and, if you are logged in to your Account, we will associate that information with your Account. (Domain name) also collects and stores your IP address, your geolocation data (which we derive from your IP address), the time and date on which you shortened the original URL, and if you share a (Domain name) Link on a social networking platform, the name of the platform and your username on that platform.

When You Interact With a (Domain name) Link

(Domain name) automatically collects personal information about the interaction (such as clicks or views) with every (Domain name) Link created through the Services (either our (Domain name) links or one of our branded domains) on a third-party website. This information includes, but is not limited to: (i) the IP address and location derived from the IP address; (ii) internet or other electronic network activity information like the referring websites or services; (iii) the time and date of each access; (iv) device settings, such as browser type, operating system, and language; (v) cookies, as described below, and mobile advertising identifiers and (v) information about sharing of the (Domain name) Link on Third Party Services (collectively, “(Domain name) Link Metrics”). As described in this policy, we use (Domain name) Link Metrics to provide the Services, to understand and analyze how our Services are used and to identify trends, and to detect, deter and prevent malicious, fraudulent or unlawful activity. Please see the “Information We May Share” section of this Privacy Policy for a description of how we may share information we collect when you create, view or interact with (Domain name) Links.

Other Information We Automatically Collect

When you visit the Site, we automatically collect:

  1. Your IP address and location derived from the IP address
  2. Internet or other electronic network activity information, like the referring websites or services
  3. The time and date of each access
  4. Device settings, such as browser type, operating system, and language, and
  5. Cookie information

This type of data enables us and third parties authorized by us to figure out how often individuals use parts of the Site so that we can analyze and improve them.

We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

Third Party Services

Some features of the Services allow you to share your content and (Domain name) Links through your accounts with Third Party Services such as Twitter. If you choose to connect (Domain name) to such Third Party Services, we may collect information related to your use of those Third Party Services, such as authentication tokens that allow us to connect to your Third Party Service accounts. We will ask you for permission before you authorize our collection of this information. We will only use that information for the specific reason for which it was provided to us. We may also collect information about how you are using the Services to interact with those connected Third Party Services. Note that Third Party Services may have the ability to restrict the information that is provided to us based on your privacy settings of that account.

To enable us to infer the location from the IP addresses of computers or devices that visit our website or click, view or interact with (Domain name) links as described in this policy, we receive IP-derived location information from our third-party service provider. We also receive business contact information of our business customer contacts and prospects from our third party service provider.

Cookies and Other Similar Technologies

(Domain name) and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit our Site and use the Services through the web.

(Domain name) cookies also allow (Domain name) to track when you have clicked on a (Domain name) Link. Each click of a (Domain name) Link is tracked using a unique identifier assigned to you in one or more cookies stored by your web browser and associated with (Domain name). We may associate the unique identifier in our cookies with the other information we automatically collect when you use the Services, as described above, including your IP address, (Domain name) Links you click, (Domain name) Links you create, and information with your Account if you have one.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you will not be able to use some features of the Services. We do not currently recognize do-not-track signals.

This Privacy Policy covers the use of cookies by (Domain name) only and does not cover the use of cookies by any Third Party Services. (Domain name) does not control when or how third parties place cookies on your computer, such as when you visit a website through a (Domain name) Link. You can manage other companies’ cookies used for online advertising by visiting the Digital Advertising Alliance’s Consumer Choice Page (

How We Use Information

We use the personal information we collect for a variety of administrative and business purposes to:

  • Operate our Site and provide the Services, process and complete any transactions, verify individual identity
  • Respond to inquiries, questions and comments and provide customer and technical support, provide access to certain functionalities of our Services,
  • Personalize and improve the Services and develop new products and services,
  • Communicate with our current and prospective customers concerning our services, measure interest and engagement in our Site and Services,
  • Monitor and analyze usage and trends of the Site and Services,
  • Provide services to our customers to allow them to understand how you interact with our Services and to help detect, deter and prevent malicious, fraudulent or unlawful activity,
  • Comply with any legal obligations, and
  • Enforce our terms and as otherwise described in this Privacy Policy.
Usage Across Devices

We may use the information we collect to make inferences that a unique individual has created or interacted with (Domain name) links on different devices so that we can detect, deter and prevent malicious, fraudulent or unlawful activity and analyze how users use our Services. For example, if you created a (Domain name) link on a computer connected to your residential WiFi network, and you soon thereafter clicked on a (Domain name) link on a mobile device connected to the same WiFi network, we may infer that a single individual created and clicked on the (Domain name) links because both events were associated with the same IP address in the same time period.

(Domain name) Links You Create

Much of your activity on and through the Services is public by default. For example, when you create a (Domain name) Link, the original URLs you have shortened and the corresponding (Domain name) Links are publicly available.

Account Information

Where permitted by law, if you register a (Domain name) Account with an email address on a domain owned by an organization, (for example, an employer or educational institution where you have an email account), we may share your email address and information about your Account, such as the number of links you have created, with that organization to explore the organization’s interest in creating or managing an enterprise account or for related purposes.

Information Disclosed for the Protection of (Domain name) and Others

(Domain name) may access, read, preserve, and disclose any information it collects when it has a good faith belief that doing so is reasonably necessary to:-

  1. Comply with a law, regulation, or compulsory legal request, including process from a governmental law enforcement or national security agency,
  2. Enforce the Privacy Policy or Terms of Service, including investigation of potential violations hereof,
  3. Detect, deter, prevent or otherwise address malicious, fraudulent or unlawful activity,
  4. Respond to user support requests, or
  5. Protect the rights, property or safety of (Domain name), its users and the public. This includes exchanging information with other companies and organizations for protection from malicious, fraudulent or unlawful activity.
Information We Share With Your Consent

We will share information about you when you direct or otherwise instruct us to do so, such as when you share (Domain name) Links or content with others through the Services, if you intentionally use or direct us or the Services to interact with third parties, or if we notify you that the information you provide will be shared in a particular manner and you provide such information (like sharing/posting it with a third-party Service).


We retain the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable legal obligations.

Information Security

Your Account information is protected by a password for your privacy and security. You can help prevent unauthorized access to your Account by selecting and protecting your password appropriately, making use of two-factor authentication, and limiting access to your computer and browser by signing off after you have finished accessing your Account.

(Domain name) endeavors to protect the information it collects about its users using reasonable security processes and controls, however, despite these efforts, no security measure is perfect or impenetrable and (Domain name) does not guarantee or warrant that such measures will prevent unauthorized access to the information about you that is stored by (Domain name). In the event we experience a breach of security, we will promptly notify you if your personal information has been compromised, in accordance with applicable law. If you have any questions about the security of your personal information, you can contact us at

Choice and Access

You don’t need an Account to create (Domain name) Links, and you can use many of the features of the Services without registering, thereby limiting the type of information that is collected about you individually. If you have a (Domain name) Account, you may access, correct, or request deletion of your personal information by logging into your Account. Once logged in to your account, you will be able to view a history of the URLs you have shortened and the metrics pages for those URLs. You can request a complete copy of the personal information we store about your account by clicking the button to request a report in your Account Settings. For more information on how to request access to your information, please see our help article.

You can delete your Account at any time through your Account settings page. If you delete your Account, you will no longer be able to access or use the Services. If you have an Account but are unable to access it, you can contact us at We will respond to your request within a reasonable timeframe. You may have the right to access your personal data and receive a copy of your personal data undergoing processing. You may also have the right to object to, or request that we restrict, certain processing.

For all other requests to exercise any of your rights, you may contact us as indicated in the “Questions” section below. Once we receive your request, we will ask that you verify your identity such as by authenticating through your account. If you do not have a (Domain name) account, (Domain name) has no way of identifying you or verifying that you created or clicked on a (Domain name) link.

You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise your rights and choices on your behalf, please provide a written attestation, declaration, or permission that has either been physically signed or provided electronically per applicable law. In certain circumstances, we may be required by law to retain your personal information.

Please note that in the interest of ensuring that existing (Domain name) Links continue to function for all of our users, the (Domain name) Links that you have created and shared cannot be deleted or disabled (even if your Account is deleted), and any shortening and sharing activity that has already occurred on your Account also cannot be deleted. If you have concerns about any unauthorized use of your Account, you can delete your account within your Account settings.

Please see the Cookies section above for additional choices you may have.
Changes to This Privacy Policy

(Domain name) may amend this Privacy Policy from time to time. If we make material changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email, and we will indicate when those changes will become effective. You are agreeing to be bound by any changes to the Privacy Policy when you use the Services after those changes become effective.